Demand Management and Microsoft 365 Consulting
*Please note: the service contract for this position will not be concluded with Henkel AG & Co. KGaA but with an external party”.
Projektname /project name : Demand Management & Microsoft 365 Consulting
Projektbeschreibung /project description
Within the project the consultant will be working on demanded business requests from all our Business Units for process automation, process optimization, digitalization, and collaboration in the context of our Digital Workplace (Microsoft 365 & Power Platform).
The goal is to reject the request if it does not fit into the standard functionalities of Microsoft 365 or is not achievable with these. If Microsoft 365 is a suitable platform, but the standard functionalities are not sufficient, a rough solution approach is outlined.
Konkrete, detaillierte Leistungsbeschreibung ohne Personenbezug, welche die Eigenständigkeit der Leistungserbringung erkennen lässt
Concretely, detailed task description without personal reference, which reveals the independency of the service provision
The scope of services includes the following tasks, which are independently performed by the external contractor; the respective demands were assigned in the demand tracker on SharePoint to the consultant in advance:
- analyzing customer demands (later named as “business requirements”) for a Microsoft 365 or Power Platform solution
- challenge business requirements to simplify the overall solution to be created
- translate business requirements into technical specifications by creating appropriate documentation
- Format: Requirements Traceability Matrix Template based on Excel
- technical consultation of the Microsoft 365 Collaboration Stack (SharePoint, Microsoft Teams, Planner, OneDrive, Yammer)
- if standards/out-of-the-box functionalities cannot fulfill the valid business needs, define a high-level solution design respectively predefine all possible options within the following tools
- Microsoft 365, Power Platform, Azure Stack, SharePoint Framework, PowerShell scripting
- Format: Design Document Template based on Word, diagrams based on Visio
- else, provide advice and/or setup the respective solution on top of the standard services & functions
- whenever meaningful, document the use case and the solution for our knowledge repository (“smartHUB”)
- independent configuration of SharePoint Sites, Microsoft Team Groups, Planner Plans incl. information architecture & authorization concept
- Format: Meeting (interactive) or E-Mail (step-by-step instructions)
- Document the demand and its status according to Henkel templates that will be provided in advance. The documentation will be validated and approved by Henkel.
The performance of the contractor has the goal to serve demands raised by all business units within Henkel. The demands are assessed, evaluated and either implemented with standard functionality on top of the Microsoft 365 Collaboration Stack or a solution design will be proposed to Henkel.